Bensons for Beds & RetourMat: Creating a More Circular Future for Mattresses
The Challenge: Giving Returned
Mattresses a Second Life
Bensons for Beds offers its customers a 40 Night Comfort Guarantee, which allows customers to sleep at home on their preferred mattress for 40 nights and then, for a small fee, change to an alternative if their original selection does not meet their needs.
It also offers a similar proposition on its EVE mattresses, sold through the evesleep.co.uk website.
While these services offer customers greater choice, flexibility and peace of mind, they also create a challenge: what happens to mattresses that have been slept on but still have years of usable life left?
RetourMat’s mattress rejuvenation service provides an effective and sustainable solution.
The Solution: Mattress Rejuvenation
RetourMat’s rejuvenation service is a groundbreaking process combining automation, cutting-edge sanitisation technology and expert oversight.
Upon receiving returned mattresses, each product undergoes a rigorous inspection before being sanitised using advanced methods, ensuring cleanliness and compliance with the required standards.
By enabling suitable mattresses to be given a second life, the process minimises waste while supporting a growing market for pre-loved, premium products and meeting increasing consumer demand for more sustainable choices.
The partnership between Bensons for Beds and RetourMat demonstrates the power of collaboration in achieving sustainability goals within the mattress industry. Through innovative rejuvenation processes and a shared commitment to environmental responsibility, both businesses have made significant strides towards creating a more circular future.
Impact to Date
1,000 tonnes
of CO2 saved through RetourMat services
Over 6,000
mattresses recycled or rejuvenated to date
From Mattress Returns to a Circular Solution
Mark Freer highlights the journey of Bensons for Beds and RetourMat’s partnership, which began with Bensons’ decision to explore more sustainable alternatives for mattress disposal.
Previously, returned mattresses were either sent to clearance stores or landfill, resulting in financial losses for Bensons while also negatively impacting the environment. With the introduction of RetourMat’s mattress rejuvenation services, suitable returned mattresses can instead be rejuvenated and resold, helping to turn potential losses into profitable margins while delivering a positive environmental impact.
The success of the partnership relies on effective communication and collaboration between both parties. Mark emphasises the importance of streamlining processes, including mattress identification and labelling, to optimise efficiency and minimise errors – an approach RetourMat has wholeheartedly embraced.
By aligning their efforts, RetourMat and Bensons for Beds have transformed mattress recycling and rejuvenation into a seamless and sustainable operation.
Looking to the Future
Looking ahead, Bensons for Beds aims to further expand its sustainability initiatives,
including reducing returns and implementing more environmentally friendly packaging.
The business envisions a future where zero waste can be achieved, aligning with its long-term CSR goals.
ensuring that sustainability remains a key component of Prestige Beds’ business model.
Mark Freer, Network Clearance Manager for Bensons for Beds, comments:
“I am delighted to offer my highest recommendation for RetourMat as mattress recycling
and rejuvenation experts. My experience with RetourMat, particularly working with their team led
by Nick Oettinger, has been nothing short of exceptional.
From our very first interaction, RetourMat demonstrated its expertise and dedication to
understanding our needs. What truly sets RetourMat apart is its efficiency and efficacy in
streamlining processes, alongside its dedication to reporting effectively and clearly.
I wholeheartedly endorse RetourMat – they have proven themselves to be an indispensable
partner in our commitment to sustainability and our efforts to maximise revenue from
mattress returns. I look forward to continuing our collaboration well into the future.”
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Bensons for Beds & RetourMat: Creating a More Circular Future for Mattresses
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